Friday, April 24, 2009

Anger build up? Yea, you might want to fix that..

I work at a project-orientated store, which is fine until they want two people to run the entire store and stalk customers by asking them questions "they can't say no to." Yea..no. First of all half of the customers that come into the store don't speak English.
Here is an average customer encounter:

I approach the customer and ask in my sweetest voice ever, "Do you need help finding anything?"
Customer: "Yes."
Pause this scene..
at the moment I'm thinking, "Yes, I have something to do."
Play.
Me: "What can I do for you?"
Customer: "Yes." The customer proceeds to walk out of the store.

Yea, they didn't say no alright, but they didn't even know what the crap I was saying. The only thing I hear at the register is, "How much?"

Next.
Aside from worrying about touching jizzy jeans, which is more common than it ever should be, I also must guard the dressing rooms and now check everyone in. I'm completely for this because it helps me help the customer when needed. The entire time I was at the dressing rooms not a single item was stolen or missing (hurray! this is rare). Now, when I go on my 10 minute break my lazy managers (yes, there were two working) did nothing but stand at the register and talk. When I came back Dumbass #1 notices that there are two customers in the store known for stealing and tells me to "stall" them. Sure, I'm good at stalling. I stalled the hell out of the two girls, and followed them asking things like, "Oh we have this promotion here," or , "What style of jeans were you looking for?"
Of course the damage was done. The sensors were removed and never found from two t-shirts and the tags were laying in the dressing room. Great job.

This is why I Work 2 Rant.

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