Can You Hear Me Now?

When I pick up the phone, I say, "Hi. This is [insert store name here]. I'm ... How can I help you?" When I worked at a music and video store that had "Records" and "Video" in the store name, I had customers that frequently asked me the following questions:

1. "Do you sell CDs?",
2. "Do you sell movies?", and
3. "Do you sell books?"

This is why I Work 2 Rant.