I rang up a customer for a two-piece bathing suit set she wanted to buy. The bottom didn't have a tag and, usually, our tops are the same prices as our bottoms and so that's how I rang her up. She walked away and shortly returned with another tagged bathing suit bottom in hand, threw it at me and yelled at me about how I am trying to cheat her out of her money. I asked her what the problem was and she yelled at me saying I over-charged her for the bathing suit by $1. I apologized and told her that I could fix it. As I'm returning her money to her, she glared at me and proceeded to lecture me on how I should know the prices on everything we sell. We're the size of a two-story department store. We have well over a hundred different items that we sell. We get new shipments each week. She expects me to memorize the prices of all of them.
This is why I Work 2 Rant.
Thursday, April 23, 2009
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