Wednesday, June 24, 2009

She's Got Her Eye on the Prize

I work in a large retail store that sometimes comes out with designer collaborations. For our most recent collection, we put a "preview" in our display windows. It included several mannequins dressed in the designer garments, posters with the designer's name, signs with the designer's name and the launch date, and lastly large decals across the window with the designer's name and the launch date.

The day before the scheduled launch, a customer approached me about a jacket she saw in our window; she really liked it and wanted to buy it. She asked where she could find it.
I replied, "Was it the [designer] window?"
"I don't know. It was in the window outside."
She described the jacket and it sounded just like the designer showpiece item.
"Was it in the front by the entrance, or on the side of the store?"
"I don't know." She describes the jacket again.
"Were there posters behind the mannequins that said [designer's name] in huge letters?"
"I don't know. I really want that jacket."
It was clear she hadn't been looking at anything but the jacket she wanted. So, I led her around to the escalator, down to the first floor, through the ladies' department and out the front door.
"Can you show me which jacket it is?"
She points to the designer jacket. "It's just beautiful... I need to buy it right away, I'm going back to Australia tomorrow."
I motion to the sign right next to it and say, "Unfortunately the [designer] collection won't be released until tomorrow."

.
.
.

Now, imagine a child whose ice cream cone fell on the floor.

"Aaaawwwwwwwwwwwwwwwwwwwwwwwhhhhhhhh...... I really want it!!!!!!!!!!!!!!!!!!!!!!!!!"
I've never heard an adult whine so much in my life.

This is why I Work 2 Rant.

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