Thursday, June 4, 2009

This is NOT a "Yes or No" Question

Recently, our computer system had been updated to include debit card transactions where the customer is allowed to type in their pin number when before we only took credit card transactions. This means the additional question of "Credit or debit?" must now be asked. On several occasions after asking this specific question, I get the response, "Yes." After repeating the same question again because I don't believe they heard me, they usually look at me as if I'm the moron for not understanding.

This is why I Work 2 Rant.

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