Saturday, June 20, 2009

To Argue? Or Not To Argue?

Oftentimes, a customer will swipe their credit card wrong during a transaction. Usually, I correct them and we move on with the transaction. Today, a customer decided to argue with me on the correct way to swipe their credit card. Their card wasn't swiping yet they insisted that they were right. I asked to see the credit card, swiped it, and continued with the transaction while they stood there glaring at me.

This is why I Work 2 Rant.

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